selected publications
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academic article
- Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007-2019. Health Services and Outcomes Research Methodology. 2023
- Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007–2019. Health Services and Outcomes Research Methodology. 2022
- Associations of Sociodemographic Factors and Psychiatric Disorders With Type of School-Based Mental Health Services Received by Youth.. The Journal of adolescent health : official publication of the Society for Adolescent Medicine. 67:392-400. 2020
- Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow-up.. Health Services Research. 54:5-12. 2018
- Nearly One-Third Of Enrollees In California's Individual Market Missed Opportunities To Receive Financial Assistance.. Health affairs (Project Hope). 36:21-31. 2017
- Unveiling SEER-CAHPS®: a new data resource for quality of care research.. Journal of general internal medicine. 30:641-50. 2015
- Should Health Care Providers be Accountable for Patients' Care Experiences?. Journal of General Internal Medicine. 2015
- Unveiling SEER-CAHPSA®: A New Data Resource for Quality of Care Research. Journal of General Internal Medicine. 2015
- Should health care providers be accountable for patients' care experiences?. Journal of general internal medicine. 30:253-6. 2014
- Examining the role of patient experience surveys in measuring health care quality.. Medical Care Research and Review. 71:522-54. 2014
- Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services.. Health services research. 40:2078-95. 2005
- Methods used to streamline the CAHPS Hospital Survey.. Health services research. 40:2057-77. 2005
- Exploratory factor analyses of the CAHPS® Hospital pilot survey responses across and within medical, surgical, and obstetric services. Health Services Research. 2005
- Methods used to streamline the CAHPS® Hospital Survey. Health Services Research. 2005
- Psychometric properties of a group-level Consumer Assessment of Health Plans Study (CAHPS) instrument. Medical Care. 2005
- Psychometric properties of a group-level Consumer Assessment of Health Plans Study (CAHPS) instrument.. Medical care. 43:53-60. 2005