academic article

• How do proxy responses and proxy-assisted responses differ from what Medicare beneficiaries might have reported about their health care?.  Health Services Research.  43:833-48. 2008
• Patterns of unit and item nonresponse in the CAHPS Hospital Survey..  Health services research.  40:2096-119. 2005
• Do Medicaid and commercial CAHPS scores correlate within plans?: a New Jersey case study..  Medical care.  43:1027-33. 2005