academic article

• Content and Actionability of Recommendations to Providers After Shadow Coaching.  Quality Management in Health Care.  2022
• Some Aspects of Patient Experience Assessed by Practices Undergoing Patient-Centered Medical Home Transformation Are Measured by CAHPS, Others Are Not..  Quality Management in Health Care.  29:179-187. 2020
• Do proxies reflect patients' health concerns about urinary incontinence and gait problems?.  Health and quality of life outcomes.  -. 2005
• Accuracy of surrogates about the health status and health concerns of older patients.  Journal of General Internal Medicine.  2003