selected publications
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academic article
- Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients.. American journal of kidney diseases : the official journal of the National Kidney Foundation. 64:753-60. 2014
- Equivalence of mail and telephone responses to the CAHPS Hospital Survey.. Health services research. 40:2120-39. 2005
- Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services.. Health services research. 40:2078-95. 2005
- Methods used to streamline the CAHPS Hospital Survey.. Health services research. 40:2057-77. 2005