academic article

• Reports and ratings of care: black and white Medicare enrollees..  Journal of health care for the poor and underserved.  19:1136-47. 2008
• Language and regional differences in evaluations of Medicare managed care by Hispanics..  Health services research.  43:552-68. 2008
• Comparison of data quality for reports and ratings of ambulatory care by African American and White Medicare managed care enrollees..  Journal of aging and health.  18:707-21. 2006
• Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans..  Ethnicity & disease.  16:948-55. 2006