academic article

• Can hospital cultural competency reduce disparities in patient experiences with care?.  Medical Care.  50 Suppl:S48-55. 2012
• Moving towards culturally competent health systems: organizational and market factors..  Social science & medicine (1982).  75:815-22. 2012
• Cultural competency assessment tool for hospitals: evaluating hospitals' adherence to the culturally and linguistically appropriate services standards..  Health Care Management Review.  37:54-66. 2012
• Moving towards culturally competent health systems: Organizational and market factors.  Social Science & Medicine.  2012
• Survey response style and differential use of CAHPS rating scales by Hispanics..  Medical care.  46:963-8. 2008