selected publications
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academic article
- Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007-2019. Health Services and Outcomes Research Methodology. 2023
- Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007–2019. Health Services and Outcomes Research Methodology. 2022
- Poor Self-rated Mental Health and Medicare Beneficiaries' Routine Care-Seeking. American Journal of Managed Care. 2022
- Patient-Reported Care Coordination is Associated with Better Performance on Clinical Care Measures. Journal of General Internal Medicine. 2021
- Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow-up.. Health Services Research. 54:5-12. 2018
- Racial/ethnic disparities in Medicare Part D experiences.. Medical care. 50 Suppl:S40-7. 2012
- Adjusting for subgroup differences in extreme response tendency in ratings of health care: impact on disparity estimates.. Health services research. 44:542-61. 2008