academic article

• Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients..  American journal of kidney diseases : the official journal of the National Kidney Foundation.  64:753-60. 2014
• Development and Evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) Survey for In-Center Hemodialysis Patients.  American Journal of Kidney Diseases.  2014
• The Consumer Assessment of Healthcare Providers and Systems (CAHPS) cultural competence (CC) item set..  Medical care.  50:S22-31. 2012