academic article

• A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys.  Medical Care.  2022
• Psychometric properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Adult Visit Survey..  Medical care.  50 Suppl:S28-34. 2012
• Psychometric Properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Adult Visit Survey.  Medical Care.  2012