selected publications
-
academic article
- Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007-2019. Health Services and Outcomes Research Methodology. 2023
- Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007–2019. Health Services and Outcomes Research Methodology. 2022
- Poor Self-rated Mental Health and Medicare Beneficiaries' Routine Care-Seeking. American Journal of Managed Care. 2022
- Associations of Mail Survey Length and Layout With Response Rates. Medical Care Research and Review. 2021
- The effects of survey version on patient experience scores and plan rankings.. Health Services Research. 54:1016-1022. 2019
- Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow-up.. Health Services Research. 54:5-12. 2018
- Racial/ethnic disparities in Medicare Part D experiences.. Medical care. 50 Suppl:S40-7. 2012