academic article

• Using CAHPS patient experience data for patient-centered medical home transformation..  The American journal of managed care.  27:e322-e329. 2021
• Using CAHPS Patient Experience Data for Patient-Centered Medical Home Transformation.  American Journal of Managed Care.  2021
• Practice Leaders Report Targeting Several Types of Changes in Care Experienced by Patients During Patient-Centered Medical Home Transformation..  Journal of Patient Experience.  7:1509-1518. 2020
• Some Aspects of Patient Experience Assessed by Practices Undergoing Patient-Centered Medical Home Transformation Are Measured by CAHPS, Others Are Not..  Quality Management in Health Care.  29:179-187. 2020