selected publications
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academic article
- Utilization Patterns of an After-Hours Physician Triage and Advice Telephone Service in an Academic Adult Primary Care Practice. Journal of general internal medicine. 2024
- Increasing Telehealth Access to Care for Older Adults During the COVID-19 Pandemic at an Academic Medical Center: Video Visits for Elders Project (VVEP).. Joint Commission journal on quality and patient safety. 48:173-179. 2021
- Change in Faculty Perceptions of Burnout and Work Life in an Academic General Medicine Clinic: a Pre-Post Study.. Journal of general internal medicine. 34:1973-1974. 2019
- Hospital discharge preparedness for patients with limited English proficiency: A mixed methods study of bedside interpreter-phones.. Patient education and counseling. 101:25-32. 2017
- Increased Access to Professional Interpreters in the Hospital Improves Informed Consent for Patients with Limited English Proficiency.. Journal of general internal medicine. 32:863-870. 2017
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document
- IDENTIFYING AND ADDRESSING UNMET TRANSPORTATION NEEDS TO REDUCE NO SHOWS TO PRIMARY CARE APPOINTMENTS. Journal of general internal medicine. 2023
- AFTER-HOURS PHONE SUPPORT IN A PRIMARY CARE PRACTICE: UTILIZATION PATTERNS AND EQUITY GAPS. Journal of general internal medicine. 2022