selected publications
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academic article
- Physicians' Perspectives on Using Direct Observation to Assess Non-English Language Proficiency for Clinical Practice: A Qualitative Study.. Joint Commission journal on quality and patient safety. 2024
- Language Access Systems Improvement initiative: impact on professional interpreter utilisation, a natural experiment.. BMJ open. 14:-. 2024
- Language-Concordant Care: a Qualitative Study Examining Implementation of Physician Non-English Language Proficiency Assessment.. Journal of general internal medicine. 38:3099-3106. 2023
- "Long Overdue": Nurse and Resident Physician Perspectives on Implementation of Dual-Handset Interpreter Phones in the Inpatient Setting.. Health equity. 7:100-108. 2023
- Patient Perspectives on the Quality of Professional Interpretation: Results from LASI Study.. Journal of general internal medicine. 36:2386-2391. 2021
- Hospital discharge preparedness for patients with limited English proficiency: A mixed methods study of bedside interpreter-phones.. Patient education and counseling. 101:25-32. 2017
- Reducing Health Care Disparities for Minority Women in the Era of the Affordable Care Act: Opportunities within Primary Care.. Journal of health care for the poor and underserved. 27:392-415. 2016
- Achieving quality in health care through language access services: lessons from a California public hospital.. American journal of medical quality : the official journal of the American College of Medical Quality. 25:51-9. 2009
- Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature.. Health services research. 42:727-54. 2007
- The need for more research on language barriers in health care: a proposed research agenda.. The Milbank quarterly. 84:111-33. 2006